Qr44 Terms & Conditions – A Complete Guide to Platform Rules for All Malaysian Players

1Introduction & Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "Player") and qr44 ("Platform", "We"). This document governs the use of all services offered on the qr44.best website, including Sports Betting, online casino, table games, Virtual Sports, and all other products that may be added in the future.

By clicking the "Register" or "Log In" button, or by using any part of the platform qr44, you confirm that you have read, understood, and agree to be bound by all Terms set out herein, including Privacy Policy and Responsible Gaming Policy ours, which form part of these Terms.

If you do not agree with any part of these Terms, please discontinue use of the qr44 immediately. Your continued use of the platform following any update to the terms will be considered acceptance of the latest revised version.

2Membership Eligibility

To register and use the services of qr44, you must fully meet the following requirements at all times:

• You are 18 years of age or older at the time of registration and at all times while using the platform.
• You are registering as an individual for personal use and not on behalf of any third party.
• You may only register one account only — multiple accounts held by the same individual are strictly prohibited.
• You are not currently on the self-exclusion list of any licensed gambling platform.
• Use of services qr44 is lawful under the laws of your jurisdiction of residence. It is your responsibility to verify this before registering.
• You are not acting as an agent, broker, or representative for any other individual or entity.

3Registration & Account Management

During the registration process at qr44, you are required to provide truthful, accurate, and complete information including your full name, an active Malaysian phone number, a valid email address, and your date of birth. Providing false or misleading information is a serious violation of these Terms.

Each individual is only permitted to register one account only at qr44. This includes a prohibition on registering a new account after a previous account has been suspended or closed, unless explicit written consent has been granted by management qr44. The discovery of multiple accounts held by the same individual will result in the suspension of all associated accounts and forfeiture of all balances and bonuses.

After successfully registering, qr44 will send a verification email. You are responsible for ensuring that the registered email account remains active and accessible. Accounts using phone numbers or email addresses that cannot be verified may be temporarily suspended until verification is completed.

To enable your first withdrawal, qr44 will initiate a KYC (Know Your Customer) process requiring you to submit a valid copy of your MyKad or passport. These documents are securely processed and used solely for identity verification and standard financial compliance purposes.

4Deposits & Payment Methods

qr44 accepts deposits via the following local Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through Maybank2u or CIMB Clicks internet banking. All methods process deposits within seconds of transaction confirmation.

• The minimum deposit per transaction is RM10.
• The maximum deposit amount depends on your chosen payment method and your account's VIP tier.
• All deposits must be made using a payment method registered in the same name as the account holder.
• qr44 does not charge any hidden fees for deposits; however, your e-Wallet provider or bank may apply their own charges in accordance with their respective policies.
• Deposited funds cannot be refunded simply on the grounds of a change of mind — withdrawals must be processed through the standard withdrawal procedure.

5Withdrawals

qr44 is committed to processing all valid withdrawals within 15 minutes for accounts that have completed full identity verification. Withdrawals can be made to Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, in line with the method previously used for deposits.

• The minimum withdrawal amount per transaction is RM30.
• The maximum daily withdrawal limit depends on your account's VIP tier and can be reviewed in your account settings.
• All withdrawals must to the registered account held in the account owner's name qr44 of the same account. Withdrawals to third-party accounts will not be processed under any circumstances.
• Withdrawals involving a bonus balance that has not yet met the rollover requirements will be declined until those requirements are fulfilled.
• qr44 reserves the right to request additional documents for withdrawals deemed unusual, as a safeguard against fraud and money laundering.
• The 15-minute processing time applies during normal operating hours. During unexpected technical downtime, processing may take longer and the CS team will notify you promptly.

6Bonuses, Promotions & Special Offers

All bonuses and promotions offered by qr44 are subject to the specific terms stated on the respective promotion page. These terms include but are not limited to: minimum deposit amount, bonus validity period, rollover requirements, and eligible markets for meeting rollover conditions.

• Every new member is eligible to claim Welcome Bonus once only during initial registration.
• Any attempt to claim the same bonus more than once through multiple accounts is a serious violation and will result in account suspension.
• The rollover requirement attached to a bonus must be completed within the specified validity period. Any bonus that expires before the rollover is fulfilled will be automatically removed from the account.
• qr44 reserves the right to cancel or modify any promotion at any time, with direct notice given to affected members where reasonably possible.
• Players found to be abusing promotions — including hedge betting, using multiple accounts, or employing wagering strategies designed solely to meet rollover requirements without genuine risk — may forfeit the bonus and any associated balance.
• Weekly cashback and rebates will be credited to your account within the timeframe stated in the relevant promotion's terms, typically every Monday before noon.

7General Betting & Gaming Rules

All Sports Betting results at qr44 is final, in accordance with the official result issued by the relevant sporting body. For EPL and Malaysian Super League football matches, results are based on normal 90-minute time unless otherwise stated in the terms of the relevant market.

• Confirmed bets cannot be cancelled except in specific circumstances such as a match being cancelled, postponed for more than 48 hours, or where a clear technical error occurred at the time the bet was placed.
• If a match is postponed and resumes within 48 hours of the original scheduled time, all bets placed remain valid and will be settled based on the final result.
• For in-play betting (during a live match), qr44 reserves the right to temporarily suspend markets during significant match events such as red cards or penalties.
• All casino games and virtual sports use an independently certified RNG (Random Number Generator). All results produced are final and cannot be disputed on the grounds of dissatisfaction alone.
• A parlay bet will be deemed void if any selection within that parlay results in a void outcome — the void selection will be removed and the parlay recalculated based on the remaining selections.
• qr44 reserves the right to reject or void any bet placed at odds that are clearly incorrect due to a technical error or human error.

8Account Security & Player Responsibility

You are fully responsible for maintaining the confidentiality of your password and account login details qr44 yours. Please do not share your password with anyone, including family members or friends. qr44 will never ask for your password via email, phone, or live chat.

• Enable two-factor authentication (2FA) in your account security settings for an added layer of protection.
• Logins from unrecognized devices will trigger an automatic security check. Please ensure your account email remains accessible so you can receive verification codes.
• If you suspect that your account has been accessed by an unauthorised party, please contact our CS team qr44 promptly via 24-hour live chat.
• All activity occurring in your account — including bets placed and withdrawals — is deemed to have been carried out by you unless you have reported an account compromise to qr44 before such activity took place.
• Use of a VPN or proxy network to access qr44 from restricted regions may result in account suspension at the discretion of management.

9Account Closure & Suspension

You may close your account qr44 yours at any time by contacting the CS team via live chat or email at support@qr44.best. Before closure, please ensure all available balances have been withdrawn through the standard withdrawal process. Balances left unclaimed for more than 90 days following an account closure request may be forfeited.

qr44 reserves the right to suspend or close any account without prior notice in the following situations:

• Multiple accounts held by the same individual.
• Providing false or inaccurate information during registration or the KYC process.
• Attempted fraud, money laundering, or any other illegal activity.
• Abuse of the bonus or promotions system.
• Use of automated software or any unauthorised technical methods.
• Violation of any part of these Terms & Conditions.
• Requests from authorities with valid jurisdiction.

In cases where an account is suspended due to a violation, any remaining balance may be forfeited depending on the severity of the breach. qr44 will notify the account holder of the reason for suspension via their registered email within 7 business days.

10Disclaimer & Limitation of Liability

Platform qr44 is provided "as is" without any express or implied warranties regarding continuous availability, accuracy of information, or fitness for a particular purpose. While we strive to keep the platform running 99.9% of the time, occasional technical disruptions are entirely beyond our control.

• qr44 is not liable for any loss or damage arising from platform downtime, internet disruption, or player device failure.
• Odds and market information displayed on public pages (prior to logging in) are for reference purposes only and may differ from the real-time odds available after logging in.
• In the event of a technical error resulting in a bet being placed at clearly incorrect odds, qr44 reserves the right to void such bets and refund the stake to the player's account balance.
• Maximum liability limit qr44 to any player under any circumstances is limited to the total deposit value made by that player in the 30 days preceding the disputed incident.

11Responsible Gaming

qr44 takes its social responsibility towards players very seriously. We provide a range of tools that allow you to manage your own gaming habits without needing to contact anyone:

• Daily/Weekly/Monthly Deposit Limit: Set a limit that cannot be exceeded even if you want to — this limit takes effect immediately and can only be lowered (not raised) with immediate effect.
• Loss Limit: Set your maximum loss limit per day, week, or month.
• Play Break: Suspend all platform access from 24 hours up to 30 days — ideal for taking a break without closing your account.
• Self-Exclusion: For those needing a longer break — from 6 months to permanent. Contact our CS team to initiate this process immediately.
• Activity Review: View your complete betting, deposit, and withdrawal history at any time from your account section.

For more information and support resources, please visit the Responsible Gaming ours.

12Amendments & Governing Law

qr44 reserves the right to update or amend these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or displayed as an in-platform notice at least 7 days before the changes take effect.

Minor updates such as language corrections, clarifications to existing procedures, or contact information changes may take effect without prior notice. You are encouraged to review this Terms & Conditions page periodically to stay informed of the latest version.

Any dispute arising from the use of the qr44 will first be resolved through voluntary negotiation. If negotiation is unsuccessful, the dispute will be settled through arbitration in accordance with procedures established by management qr44, and the arbitration decision shall be final and binding on both parties.